click here to sign up to our new newsletter list

Shipping & Returns

All of the items we sell are download items, to be downloaded to your computer and printed and hand crafted by you. we do not post any items.

If you pay by PayPal or credit card, YOU CAN ACCESS YOUR DOWNLOADS INSTANTLY by logging in to your custom area.

Download Instructions: Simply "Log In" using the username and password you chose during checkout. Then click on "My Account" to access your order history and download your files.

Due to the nature of our products being digital downloads, we cannot issue refunds on downloaded items, However where any Downloads are found to be defective we will offer a replacement item or issue a full refund at our discretion. Refunds will not be given where we are able to replicate the order or the issue stems from the user or their equipment.

The buyer has 30 days to contact us if there is a problem with there order.

For each item ordered in our store, we allow you 10 attempts or 4 weeks (which ever comes first) to download your purchase. If you are unable to download your items in this allotted time, we will be happy to reset your downloads for you. If you need your downloads reset and it has been more than 30 days from the date of your purchase.

Please direct any questions you have to customer service.

Thanks for shopping with us online!
Instant Card Making Downloads LTD is a company registered in England and Wales with company number 07604198. VAT No. GB 201 5043 74. Copyright ©2009-2023. All rights reserved.
Zen Cart Modifications and Designer's Suite by x3 Internet Solutions LLP. Copyright ©2009-2023.
Facebook Twitter YouTube Home